Newsletter   Secure Checkout   Shopping Cart (0 Items)  
Search:    Welcome Guest! Save up to 30-40% on most items with our awesome everyday discounts!

Kundenorientierte Prozessverbesserungen: Konzepte und Fallstudien [Hardcover]

Our Price $ 84.59  
Retail Value $ 89.99  
You Save $ 5.40  
Item Number 230616  
Buy New $84.59
Available on the Internet only.

Item description for Kundenorientierte Prozessverbesserungen: Konzepte und Fallstudien by Werner Jammernegg...

Kundenanforderungen und Kundenzufriedenheit sind Ausgangspunkt fr die Gestaltung bzw. Reorganisation der Geschftsprozesse eines Unternehmens. Das vorliegende Buch zeigt auf, wie kundenorientierte Prozessverbesserungen durchgefhrt werden, um die Wettbewerbsfhigkeit zu strken. Dabei gehen die Autoren besonders auf die Erhebung von Kundeninformationen, die Bestimmung von Schlsselprozessen und die Prozessbewertung ein. Der zweite Teil des Buches enthlt Fallstudien mit kleinen und mittleren Unternehmen der Eisen- und Stahlverarbeitenden Industrie, der Elektro-, der Konsumgter- und der Textilindustrie. In diesen Fallstudien werden die Bausteine des im ersten Teil behandelten Konzepts praxisnah dargestellt.

Promise Angels is dedicated to bringing you great books at great prices. Whether you read for entertainment, to learn, or for literacy - you will find what you want at!

Item Specifications...

Pages   262
Est. Packaging Dimensions:   Length: 9.45" Width: 6.46" Height: 0.75"
Weight:   1.13 lbs.
Binding  Hardcover
Release Date   Apr 23, 2001
Publisher   Springer
ISBN  3540418385  
ISBN13  9783540418382  

Availability  115 units.
Availability accurate as of Oct 22, 2016 04:01.
Usually ships within one to two business days from La Vergne, TN.
Orders shipping to an address other than a confirmed Credit Card / Paypal Billing address may incur and additional processing delay.

More About Werner Jammernegg

Register your artisan biography and upload your photo! Werner Jammernegg was born in 1953.

Are You The Artisan or Author behind this product?
Improve our customers experience by registering for an Artisan Biography Center Homepage.

Product Categories

1Books > Foreign Language Books > German > All German Books
2Books > Foreign Language Books > German > Nonfiction
3Books > Foreign Language Books > German > Professional & Technical
4Books > Subjects > Business & Investing > Management & Leadership > Management

Reviews - What do customers think about Kundenorientierte Prozessverbesserungen: Konzepte und Fallstudien?

Be the first to write a review about Kundenorientierte Prozessverbesserungen: Konzepte und Fallstudien

Ask A Question or Provide Feedback regarding Kundenorientierte Prozessverbesserungen: Konzepte und Fallstudien

Item Feedback and Product Questions
For immediate assistance call 888.395.0572 during the hours of 10am thru 8pm EST Monday thru Friday and a customer care representative will be happy to help you!

Help us continuously improve our service by reporting your feedback or questions below:

I have a question regarding this product
The information above is incorrect or conflicting
The page has misspellings or incorrect grammar
The page did not load correctly in my browser or created an error.

Email Address:
Anti Spam Question. To combat spammers we require that you answer a simple question.
What color is the sky?
Leave This Blank :
Do Not Change This Text :

Add This Product Widget To Your Website

Looking to add this information to your own website? Then use our Product Widget to allow you to display product information in a frame that is 120 pixels wide by 240 pixels high.

    Copy and paste the following HTML into your website and enjoy!

Order toll-free weekdays 10am thru 10pm EST by phone: 1-888-395-0572 (Lines are closed on holidays & weekends.)
Customer Service | My Account | Track My Orders | Return Policy | Request Free Catalog | Email Newsletter

Gift Certificates
RSS Feeds
About Us
Contact Us
Terms Of Use
Privacy Policy