Item description for Managing Conflict with Peers (Ideas Into Action Guidebook) by Talula Cartwright...
A great many peer conflicts arise from incompatible goals or from different views on how a task should be accomplished. With honest dialogue these kinds of conflicts can usually be resolved. But other peer conflicts are more troublesome because they involve personal values, office politics and power, and emotional reactions. Navigating these issues won't rid an organization of conflict among peers. But by paying attention to them managers can build effective relationships that will survive these inevitable conflicts and bolster their ability to achieve organizational goals.
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Est. Packaging Dimensions: Length: 7.7" Width: 5" Height: 0.2" Weight: 0.15 lbs.
Release Date Jan 1, 2003
Publisher Center for Creative Leadership
ISBN 1932973931 ISBN13 9781932973938
Availability 134 units. Availability accurate as of Jan 22, 2017 06:01.
Usually ships within one to two business days from La Vergne, TN.
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More About Talula Cartwright
This series of guidebooks draws on the practical knowledge that the Center for Creative Leadership (CCL) has generated, since its inception in 1970, through its research and educational activity conducted in partnership with hundreds of thousands of managers and executives. Much of this knowledge is shared-in a way that is distinct from the typical university department, professional association, or consultancy. CCL is not simply a collection of individual experts, although the individual credentials of its staff are impressive; rather it is a community, with its members holding certain principles in common and working together to understand and generate practical responses to today's leadership and organizational challenges. The purpose of the series is to provide managers with specific advice on how to complete a developmental task or solve a leadership challenge. In doing that, the series carries out CCL's mission to advance the understanding, practice, and development of leadership for the benefit of society worldwide.
Talula Cartwright is a senior faculty member at CCL's Greensboro campus. She is a trainer in several open-enrollment programs, and helps design and deliver CCL's custom leader-development initiatives. A certified feedback specialist and executive coach, she holds an Ed.D. in higher education from the University of North Carolina at Greensboro.