Item description for Six Sigma for IT Management by Sven Den Boer (Lead Author), Rajeev Andharia, Melvin Harteveld, Linh C Ho, Patrick L Musto & Silva Prickel...
This is a unique publication, giving the application of the Six Sigma approach in combination with ITIL best practice. Six Sigma provides a quantitative methodology of continuous (process) improvement and cost reduction, by reducing the amount of variation in process outcomes. This book demonstrates how IT can be made to work as an enabler to better business processes.
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Studio: Van Haren Publishing
Est. Packaging Dimensions: Length: 9.29" Width: 6.69" Height: 0.55" Weight: 1.01 lbs.
Release Date Jun 23, 2006
Publisher Van Haren Publishing
ISBN 9077212302 ISBN13 9789077212301
Availability 0 units.
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