Item description for A Question of Trust: The Crucial Nature of Trust in Business, Work and Life-and How to Build It by Sally Bibb...
Describing the anatomy of trust and explaining it through a diverse range of fascinating case studies, this book clarifies the value of trust within a company and the costs incurred when trusterodes. Trust can be difficult to define,understand, and achieve, but the payoffs are exceptional: it allows people to take risks andencourage innovation, and it increases customer loyalty. Explaininghow trust is built within the company and how it is developed with customers makes this resource an important management tool during a time when trust is a scarce commodity.
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Est. Packaging Dimensions: Length: 9.13" Width: 6.06" Height: 0.71" Weight: 0.66 lbs.
Release Date May 28, 2007
Publisher Cyan Communications
ISBN 1904879217 ISBN13 9781904879213
Availability 0 units.
More About Sally Bibb
Sally Bibb is a director at the Economist Group and has facilitated non-profit projects including the London International Festival of Theatre's executive development forum. She is the coauthor of "Trust Matters," which was short listed for the UK business book of the year awards in 2004.
Sally Bibb was born in 1963 and has an academic affiliation as follows - Talent Smoothie.