Item description for PC Technician Black Book: The PC Technician's Secret Weapon by Ron Gilster...
This book is a ready reference of troubleshooting, diagnostics, and repair processes and procedures for a range of commonly used personal computers and peripheral devices. Written in the popular Black Book format with a hardware focus. Unlike other PC troubleshooting books, you don't have to read through pages of text to find a solution. This book cuts out the unnecessary background reference material and filler to bring you clear, concise, and necessary reference information followed by problem solving solutions in an easy-to-use format. Each unit within the book contains: a common customer complaint, symptoms common to the problem, tools needed (hand, hardware, or software), step-by-step processes used to verify the problem, and the step-by-step processes used to correct the problem. Also includes numerous illustrated photos to help you repair something quickly.
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Est. Packaging Dimensions: Length: 9.22" Width: 7.44" Height: 2.09" Weight: 2.85 lbs.
Release Date Jul 1, 2002
ISBN 1932111034 ISBN13 9781932111033 UPC 788581080825
Availability 0 units.
More About Ron Gilster
Ron Gilster is the author of several bestselling books on networking, PC hardware, and IT career certifications, including two editions of "CEA-CompTIA DHTI+ Digital Home Technology Integrator All-In-One Exam Guide" (with Helen Heneveld). He holds a variety of IT certifications and has worked in networking and computing for more than 25 years.
Helen Heneveld, MBA, CEDIA Installer I, DHTI+, is a recognized industry expert who speaks, trains, and consults worldwide in the converging home systems industry. She is a former CEDIA board member and former Chair of CEDIA's Systems Integration Council.
About ETA: Founded in 1978 by electronics technicians, ETA International is a not-for-profit, worldwide professional association whose mission is to represent and support the electronics professional. ETA certifications align with ISO 17024 standards, and ETA collaborates with education providers and industry professionals to develop their credentials. The organization currently has Stand-Alone Certifications and Journeyman Certifications for more than 30 certification programs in all electronics-related fields.
Ron Gilster currently resides in Walla Walla, in the state of Washington. Ron Gilster has an academic affiliation as follows - Liberty Lake, Washington Spokane, Washington, author and consultant Li.
Reviews - What do customers think about PC Technician Black Book: The PC Technician's Secret Weapon?
Very Good, a nice refresher Jul 5, 2005
After taking Cisco CCNA 1 and gaining a summer job at a school district, I have found this book very helpful. Though the information is taught in CCNA and A+ classes is the same, this book is a nice refresher and good step by step problem solving guide nevertheless.
Well looks like we got burned Apr 16, 2002
I BOUGHT THIS BOOK THINKING I WAS GOING TO BE ENLIGHTED WITH SOME ADVANCED TROUBLESHOOTING KNOWLEDGE. I AM A PC TECH AND THIS BOOK JUST GOES INTO DETAIL ABOUT ALL THE COMPONENTS THAT MAKE UP THE SYSTEM AND THEIR HISTORY.IF YOU ARE A+ CERTIFIED YOU ALREADY LEARNED ALL THIS INFORMATION AND YOU`LL JUST LOOSE INTEREST RIGHT FROM THE START BECAUSE THE WRITER IS JUST REHASHING ALL THIS SAME INFO.THIS BOOK IS 713 PAGES AND THE LITTLE BIT OF TROUBLESHOOTING INFORMATION IN THE BOOK WOULD FILL NO MORE THAN FIFTY PAGES,JUST A LOT FLUFF SO THEY CAN MAKE THE BOOK AS THICK AS THEY CAN.THIS BOOK MIGHT ACTUALLY BE SOME GOOD FOR A PERSON WHO MAYBE IS JUST STARTING OUT,AND WANTS TO LEARNED EVERYTHING FROM THE BEGINING AND GETTING READY TO LEARN A+.IF YOU ARE ALREADY A TECHNICIAN YOU`LL JUST GET BURNED.ALOT OF AUTHORS SEEM TO BE TRYING TO MAKE A QUICK BUCK WHENEVER POSSIBLE. "PC TECHNICIAN BLACKBOOK" THERE ARE NO SECRETS HIDDEN IN THIS BOOK GUY`S.
Great Book with Great Tips Apr 13, 2002
There are many things in this book of interest to either the beginner or the experienced technician. I found the background information to be informative without going way into the history and technical details of legacy gear. It had just enough of the past to make the present meaningful. The troubleshooting tips included many things I would not have thought to even ask and cleared up some things I was confused about. I recommend this to anyone wanting to know more about their computer and how to keep it running.
Not worth the money Apr 5, 2002
The cover says "Ideal for A+ certified technicians," which I am not, but I could imagine they'd be even more frustrated with this book that I am.
I bought this book after acquiring a large collection of older PC parts. I thought it would be handy to have a troubleshooting reference nearby while working with the parts. I've had this book a number of months now, built 2 fully operational computers from scratch, and have not found this book helpful ONCE. I'd recommend saving your money and buying another book or searching Google Groups for your answers.
Just to be fair, there is a lot of interesting information about how certain technologies evolved and is fairly comprehensive. (Such as full page pictures of what midtower cases and toolless screws look like.) But when it comes to troubleshooting issues while working on a computer, it's just about worthless. (Plot spoiler: just about all the "Immediate Solutions" sections tell you to check the cables, or something that obvious.)
I'll admit I'm a software technician by trade and enjoy fiddling with stuff. This book may very well be good for the novice or intermediate user. But if you've built computers before or know your way around troubleshooting an issue, look elsewhere for a hardware reference.
THE book for technical assistance Sep 3, 2001
This book is as up to date as possible considering the fast changing technology and publishing times.It is a huge book and covers everything. It has answered a hundred questions I didn't even know to ask. The detail with which it answers these questions is wonderful. I only hope the author will see fit to give us a yearly update supplement.