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DK Essential Manager's Manual [Hardcover]

By Robert Heller (Author) & Tim Hindle (Joint Author)
Our Price $ 28.00  
Retail Value $ 40.00  
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Item Number 146653  
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Item description for DK Essential Manager's Manual by Robert Heller & Tim Hindle...

Two management experts offer a wealth of tips and techniques to implement and improve management skills by providing helpful checklists, diagrams, flow charts, and photographs. 15,000 first printing.

Publishers Description
A complete volume of 12 crucial steps to effective management -- perfect for home or office reference.

Citations And Professional Reviews
DK Essential Manager's Manual by Robert Heller & Tim Hindle has been reviewed by professional book reviewers and journalists at the following establishments -
  • Wilson Public Library Catalog - 12/31/2008 page 607
  • Booklist - 11/01/1998 page 470
  • Wilson Public Library Catalog - 01/01/1999 page 90
  • Wilson Public Library Catalog - 01/01/2004 page 463

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Item Specifications...

Studio: DK ADULT
Pages   864
Est. Packaging Dimensions:   Length: 8.46" Width: 6.28" Height: 2.12"
Weight:   3.7 lbs.
Binding  Hardcover
Release Date   Nov 9, 1998
Publisher   DK Adult
ISBN  0789435195  
ISBN13  9780789435194  

Availability  0 units.

More About Robert Heller & Tim Hindle

Register your artisan biography and upload your photo! Robert Heller is himself a prolific author of management books. The first, The Naked Manager, published in 1972, established Heller as an iconoclastic, wide-ranging guide to managerial excellence -- and incompetence. Heller has drawn on the extensive knowledge of managers and management that he acquired as the founding editor of Management Today, Britain's premier business magazine, which he headed for 25 years. Books such as The Supermanagers and In Search of European Excellence address the ways in which the latest ideas on change, quality, and motivation are providing new routes to business success. In 1990 Heller wrote Culture Shock, one of the first books to describe how IT would revolutionize management. Since then, as writer, lecturer, and consultant, Heller has continued to tell managers how to "Ride the Revolution," the title of his 2000 book, written with Paul Spenley. His books for Dorling Kindersley's Essential Managers series are international bestsellers.

Robert Heller was born in 1932.

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Product Categories

1Books > Subjects > Business & Investing > General
2Books > Subjects > Business & Investing > Management & Leadership > Management
3Books > Subjects > Business & Investing > Reference > General
4Books > Subjects > Business & Investing > Reference > Office Skills
5Books > Subjects > Business & Investing > Reference
6Books > Subjects > Reference > General
7Books > Subjects > Reference

Reviews - What do customers think about Essential Managers Manual?

Too basic for practical use  Sep 9, 2007
This book tries to cover too many topics. It isn't detailed enough to even be a good reference. The only use I could see is for someone who wants a quick overview of one of the topics. If you have the slightest clue about what you're doing, spend your money more wisely on a book devoted to the topic.
A Must Have for First time Sipervisors  Jan 16, 2007
This book is really a must have for first time Supervisors or Managers. Is is very simple, strait forward, and helpful with great illustrations. It is great for brush ups on some subjects that may not rise often. I always arm my management team with this book as well as Who Moved my Cheese.
A REALLY great manual  Oct 21, 2002
The book is really amazing. I'm a business administration undergraduate student who bought this book...

Reallly... It IS an very VERY valuable source for both students and managers themselves... I highly recommend it...

Quick Reference!  Dec 12, 2001
The manual is trying to cover all the essential areas of management. It is an ideal reference book for those who wants to have a peep into the management field. For those who are in the advanced stage of management this book may serve to refresh the basics.

It is a good book for the entry level personnel in the management field.

Comprehensive!  May 7, 2001
Robert Heller is a leading authority on management consulting. he was the founding editor of Management Today. He is the author of many acclaimed and worldwide best-selling books including: The Naked Manager, Culture Shock, The Way to Win and The Complete Guide to Modern Management.

If you want to eventually move into a management position or want to reevaluate yourself and see how you can improve on your management skills, then you might want to have a manual of manager's secrets close at hand.

In today's fast-moving business world, organizations are constantly evolving. In an aggressively competitive marketplace, you will be expected to deliver better and better results. The most successful business managers will recognize the need to adapt and change and continually examine the way they work. By developing a wide range of skills and keeping those skills up to date, they will excel in their job.

This guide covers the most important aspects of business life. It covers interpersonal and professional skills. The sections on communication, time management and dealing with stress, contain advice that is applicable to a conventional and unconventional office environment.

In today's office, there is also a range of new technology which has revolutionized the working lives of millions of people around the world. You will find practical advice on all the key areas of business management. The book is fully illustrated and has annotated photographs, charts and flow diagrams. 1,200 quick-reference power tips (like: "Remember that honesty is not the best policy; it is the only policy") cover every management situation. There are checklists, points to remember and do's and don'ts. Case studies help to focus on real-life management problems.

The section on matching an applicant to a job will be helpful to managers who do their own hiring. How do you handle hostility in the office? The sections on body language were right on. You will see pictures of various poses which will "betray" you. I love body language because it shows what people are really thinking.

One thing I always remember was when a new manager comes into an existing team. If they act too controlling without first gaining respect, the team will rebel a bit. It is better to be relaxed, yet confident. This is the type of information you will find and it is very practical. While some managers may already know this information from personal experience, I simply can't imagine anyone would know everything in this comprehensive manual. I think everyone could take away many points which would make them more successful.

As they say: "Avoid people and situations that tempt you to behave in ways you are not happy with. Hey, this book could be great for anyone! I also loved how they said: "You have the right to make genuine mistakes without feeling guilty. You have the right to refuse other people's excessive demands on your life."

I don't know, maybe this isn't only for managers. I sounds like a survival guide to life in the workplace.

~The Rebecca Review

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