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Effective Leadership Communication: A Guide for Department Chairs and Deans for Managing Difficult Situations and People (Anker Resources for Department Chairs) [Hardcover]

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Item description for Effective Leadership Communication: A Guide for Department Chairs and Deans for Managing Difficult Situations and People (Anker Resources for Department Chairs) by Mary Lou Higgerson; Teddi A. Joyce...

Conflict can appear with varying degrees of intensity or hostility, but if it is not managed effectively, it can slow or jeopardize an institution s success. Chairs and deans compromise their leadership success unless they are able to effectively manage a variety of conflict-laden situations and difficult personalities. This book provides insight into managing challenging processes and offers guidance for dealing with such notable and stress-producing personalities as the pot stirrer, the prima donna/drama queen, the confrontation junkie and the passive, indifferent soul.

Each chapter contains a series of questions and prompts to guide chairs and deans through a hypothetical but realistic situation, and encourages them to cultivate and practice the first-person participant and third-person observer roles. By moving between these two perspectives, chairs and deans will gain more insight into their own style of managing conflict and understanding of leadership. This skill also permits chairs and deans to have more strategic control over the communication in a particular situation, thus empowering them to feel and be more in control in every situation.

This book is organized into three parts:

  • Establishing a foundation for effective leadership communication
  • Developing a fair and effective leadership communication style
  • Using leadership communication to manage especially difficult people




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Item Specifications...


Pages   280
Est. Packaging Dimensions:   Length: 8.9" Width: 6.2" Height: 0.9"
Weight:   0.8 lbs.
Binding  Hardcover
Release Date   Jan 1, 2007
Publisher   Anker Publishing Company, Inc.
ISBN  1933371196  
ISBN13  9781933371191  


Availability  0 units.


More About Mary Lou Higgerson; Teddi A. Joyce


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1Books > Special Features > New & Used Textbooks > Business & Finance > Communication
2Books > Special Features > New & Used Textbooks > Education > Administration
3Books > Subjects > Business & Investing > Business Life > Communication > General
4Books > Subjects > Business & Investing > General
5Books > Subjects > Nonfiction > Education > College & University > General
6Books > Subjects > Nonfiction > Education > Education Theory > General
7Books > Subjects > Nonfiction > Education > Education Theory > Leadership
8Books > Subjects > Nonfiction > Education > General
9Books > Subjects > Professional & Technical > Education > By Level > College
10Books > Subjects > Professional & Technical > Education > General



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