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On-line, On-time, On-budget: Titanic Lessons for the e-business Executive (Lessons from History series) [Paperback]

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Item description for On-line, On-time, On-budget: Titanic Lessons for the e-business Executive (Lessons from History series) by Mark Kozak-Holland...

Titanic's maiden voyage was a disaster waiting to happen as a result of the compromises made in the project. This book by IBM Senior e-business Consultant, Mark Kozak-Holland, explores how non-IT executives can take lessons from a nuts-and-bolts construction project like Titanic and use those lessons to ensure the right approach to developing on-line operations. Looking at this historical project as a model will prove to be incisive as it cuts away the layers of IT jargon and complexity. On-line On-time On-budget is about delivering IT projects in a world where on-time and on-budget is not enough. You need to be on-line--connecting to the Internet and dealing with the 24-by-7 expectations of your customers and partners. It will help you successfully maneuver through the ice floes of IT project management in an industry with a notoriously high project failure rate. This book outlines the stages involved in creating mission critical e-business services and the underlying environment to support these. Specifically, the book provides the non-technical manager a step-by-step guide to the deliverables that the IT department should produce at each stage of the creation process. The book enlightens the non-technical manager to the fact that a considerable part of the effort is in realigning the organization and procedures rather than technology. Knowing the rationale for and the timing of deliverables enables the non-IT manager to be a full participant in the creation process. The book leaves the reader with a simple philosophy: namely, focus your IT investments on getting your organization and procedures aligned and you can get best-in-class results from your technology. Who would have expected Titanic's sister ship the Olympic to serve a distinguished 24 year career before being scraped as obsolete? The Olympic was nick named "old reliable" having served as a troop carrier during World War I and evading attack by German torpedoes. The book uses close to 90 figures and more than 40 tables for clarification of major concepts through detailed models, e.g., Change Management (9-step model) and Problem Management (4-step model).

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Item Specifications...

Pages   260
Est. Packaging Dimensions:   Length: 9.18" Width: 7.08" Height: 0.66"
Weight:   1.05 lbs.
Binding  Softcover
Release Date   Sep 15, 2002
Publisher   Mc Press
ISBN  1931182345  
ISBN13  9781931182348  

Availability  0 units.

More About Mark Kozak-Holland

Register your artisan biography and upload your photo! Mark Kozak-Holland specializes in helping organizations evaluate how enabling technologies can impact their business and enhance existing business processes to the customer. He is the author of On-line, On-Time, On-Budget. He lives in Stouffville, Ontario.

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Product Categories

1Books > Subjects > Computers & Internet > General
2Books > Subjects > Computers & Internet > Home & Office > Internet
3Books > Subjects > Computers & Internet > Web Development

Reviews - What do customers think about On-line, On-time, On-budget: Titanic Lessons for the e-business Executive (Lessons from History series)?

Excellent read  Mar 21, 2004
I think that Mr. Kozak-Holland's book is perfect for any manager as well as IT management. Having had my own business I felt when I read this book that the advice applies not only to IT but can be offered as helpful hints and warnings to just about business, big or small. I am currently contracted in IT and often see the same re-occurring problems at all levels. Mr. Kozak-Holland's book should make us all look at our past downfalls and ensure we all learn from them. This book works well on many levels's being entertaining, insightful and a fun read for anyone interested in history.
On-line, On-time, On-budget......about time!  May 23, 2003
I feel that Mr. Kozak-Holland's book is ideal for technical IT managers, and also for non-technical managers having to be involved with computing solutions.

A great analogy using the Titanic as an example of over-confidence in building, and running a ship. If you don't plan to avoid "IT Icebergs", then you will likely hit one....and then what happens?

A great read!


This is a fantastic book - a potential best seller  Nov 21, 2002
Mark Kozak Holland has really put things into perspective in this book. I found it entertaining and insightful. I could not put this book down after I started reading it. It's a fun read, pragmatic and unique in it's reflection on the Titanic as a perfect example of lessons learned from the past. As a CIO, I can really understand the messages and guidance the author is providing. The tools and guidance on best practices and "questions to ask today" are great. Well done, I'm looking forward to Kozak-Hollands follow-on book.
If you manage technology in a company, you need to read this  Nov 20, 2002
Refreshing! Clear! This book is a breakthrough for non-techies who need to manage technology!!
This book does an excellent job helping CIOs and other 'C' level, P, VP, and Director executives understand some of the key issues in managing a technology project. From requirements, to project management, to build, to testing, to deployment; without a lot of tech-talk, Mark has captured the issues an executive needs to be aware of to help ensure their technology projects succeed.
As an architect, I am going to buy this for the executives that rule my life! It helps both sides of the organization (business, technology) understand more of each other's issues fostering a more educated communication between them.
I know this book would be of great value to many of those whom I have consulted. I am sending a copy to three of them!
Very interesting angle to explain modern IT online projects  Nov 1, 2002
Being a history buff, I was intrigued with a book that could link a historic non-IT project with modern so-called new wave online IT projects. I was not disappointed, it clearly demonstrated the more things change, the more they become the same. The flow was pragmatic, thorough and easy to follow. The language was geek free and informs the reader on what they should expect from their deliverables and why they are needed. More importantly why certain decisions are made and their overall impact on any project. In the end, the book clearly demonstrates, through the Titanic reference, that it is rarely a single decision that creates the failure but a series of smaller seemingly unrelated decisions that cause us to fail. Failing to plan does cause your plan to fail.

I would recommend this book to any NON-IT person, and any IT professional who is about undertake a project that does involve Information Technology.


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