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Winning @ Call Centre: Confessions of a Calling Agent [Paperback]

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Item Number 212363  
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Item description for Winning @ Call Centre: Confessions of a Calling Agent by Madhukar Yadav...

With the coming of call centres to India, a marked change is visible in the society --- there's more money, more job opportunities, more fun and more suspense. Alas, people, both young and old alike, still view this profession with a suspicious eye! It's time they learnt the truth. Through Winning @ Call Centre, the author reveals the lifestyle of an Indian calling agent which would have otherwise remained hidden. And who else could give a clearer picture than a calling agent himself? By reading this book, elders will learn what their children do while working night shifts; calling agents can enhance their careers further; the young aspirants may find it easy to decide whether to take up a job in a call centre or not. With real life examples, the book is more interesting and also keeps the reader in tune with reality. So go ahead and read the experiences of a call-centre agent.

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Item Specifications...

Pages   299
Est. Packaging Dimensions:   Length: 0.75" Width: 5.5" Height: 8.5"
Weight:   0.8 lbs.
Binding  Softcover
Release Date   Mar 15, 2007
Publisher   Wisdom Tree
ISBN  8183280773  
ISBN13  9788183280778  

Availability  0 units.

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1Books > Subjects > Business & Investing > Business Life > Communication > Meetings & Presentations
2Books > Subjects > Business & Investing > Careers > General
3Books > Subjects > Business & Investing > Careers > Guides
4Books > Subjects > Business & Investing > Careers > Vocational Guidance
5Books > Subjects > Business & Investing > Management & Leadership > Management

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