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Client Satisfaction: Guidelines for Assessing the Quality of Leprosy Services from the Clients' Perspective [Paperback]

By M. van Dijk (Author)
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Item Number 183139  
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Item description for Client Satisfaction: Guidelines for Assessing the Quality of Leprosy Services from the Clients' Perspective by M. van Dijk...

Leprosy is still a public health problem in many countries. Through leprosy control programs much effort is being made to ensure a high quality of health services for leprosy patients. To this end, such programs are regularly evaluated. Feedback from patients and community, i.e. the "clients" of the health services, is vital in obtaining a good understanding of the quality of the programs. In order to include the clients' perspective in evaluations, it is important to conduct studies to assess "client satisfaction" in leprosy control programs. These guidelines describe how such a study can be set up and carried out.



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Item Specifications...


Studio: KIT Publishers
Pages   96
Est. Packaging Dimensions:   Length: 9.6" Width: 6.3" Height: 0.26"
Weight:   0.4 lbs.
Binding  Softcover
Publisher   KIT Publishers
ISBN  9068327216  
ISBN13  9789068327212  


Availability  0 units.


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1Books > Subjects > Medicine > Administration & Policy > Health Care Delivery
2Books > Subjects > Medicine > Administration & Policy > Public Health
3Books > Subjects > Medicine > General
4Books > Subjects > Medicine > Internal Medicine > Infectious Disease > Communicable Diseases
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8Books > Subjects > Professional & Technical > Medical > Administration & Medicine Economics > Health Care Delivery
9Books > Subjects > Professional & Technical > Medical > Medicine > Internal Medicine > Infectious Disease > Communicable Diseases
10Books > Subjects > Professional & Technical > Medical > Medicine > Internal Medicine > Infectious Disease > Tropical Medicine



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