Newsletter   Secure Checkout   View Cart (0 items)  
Search:    Welcome Guest! Save up to 30-40% on most items with our awesome everyday discounts!

The One Minute Apology: A Powerful Way to Make Things Better [Hardcover]

By Ken Blanchard (Author) & Margret McBride (Author)
Our Price $ 15.39  
Retail Value $ 21.99  
You Save $ 6.60  (30%)  
Item Number 151424  
Buy New $15.39
Out Of Stock!
Currently Out Of Stock
Currently unavailable...

Item description for The One Minute Apology: A Powerful Way to Make Things Better by Ken Blanchard & Margret McBride...

The author of The One Minute Manager presents a business parable that provides step-by-step instructions on how to improve corporate and employee morale by accepting responsibility, dealing with the causes and consequence of problems, and maintaining integrity.

Publishers Description

With his phenomenal bestsellers The One Minute Manager and Raving Fans, Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margret McBride, presents a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale. This is also a book that can extend well beyond the business realm and can repair relationships that we thought were broken forever.

Using Blanchard's signature breezy style, The One Minute Apology tells the story of a Young Man who wants to help his mentor, a company president, face and deal with some crucial mistakes he has made. For advice, the Young Man turns to a family friend, the One Minute Manager. What begins as a beautiful country weekend turns into an enlightening few days when he discovers what it truly means to apologize effectively when we have done something wrong. Through this engaging parable, Blanchard and McBride teach readers step-by-step how to accept responsibility for their errors and deal with the cause of the damage while maintaining a genuine sense of integrity.

Destined to join Ken Blanchard's other groundbreaking classics, The One Minute Apology offers businesspeople -- and just about anyone -- a cogent and clear-headed way of approaching one of life's most perplexing dilemmas: how to accept that we have made a wrong decision and how to correct it by making a meaningful apology. The techniques described in this simple but profound story will have significant results at work and at home.

Citations And Professional Reviews
The One Minute Apology: A Powerful Way to Make Things Better by Ken Blanchard & Margret McBride has been reviewed by professional book reviewers and journalists at the following establishments -

  • Publishers Weekly - 12/02/2002

Promise Angels is dedicated to bringing you great books at great prices. Whether you read for entertainment, to learn, or for literacy - you will find what you want at!

Item Specifications...

Studio: William Morrow
Pages   128
Est. Packaging Dimensions:   Length: 0.75" Width: 5.75" Height: 8.5"
Weight:   0.65 lbs.
Binding  Hardcover
Release Date   Jan 7, 2003
Publisher   William Morrow
ISBN  0688169813  
ISBN13  9780688169817  
UPC  099455019958  

Availability  0 units.

More About Ken Blanchard & Margret McBride

Ken Blanchard Few people have influenced the day-to-day management of people and companies more than Ken Blanchard. A prominent, sought-after author, speaker, and business consultant, Dr. Blanchard is universally characterized by his friends, colleagues, and clients as one of the most insightful, powerful, and compassionate individuals in business today. Ken is one of the most influential leadership experts in the world and is respected for his years of groundbreaking work in the fields of leadership and management.

Ken Blanchard is an international bestselling author and motivational speaker whose books, including "The One Minute", and "Leading Manager"(R), "The One Minute Entrepreneur"(TM), and "Leading at a Higher Level", have sold more than eighteen million copies in thirty languages. He lives in San Diego, California

SPANISH BIO: Ken Blanchard es coautor y autor de varios libros exitos de libreria con ventas de mas de 18 millones, entre ellos se encuentra, Factor Generosidad. Ademas de ser un cotizado conferenciante y asesor, es socio fundador de las 'Empresas Ken Blanchard', las cuales ensenan principios de liderazgo y directiva a companias Fortune 500 alrededor del mundo.

Ken Blanchard has published or released items in the following series...
  1. Leadership Networks

Are You The Artisan or Author behind this product?
Improve our customers experience by registering for an Artisan Biography Center Homepage.

Product Categories

1Books > Subjects > Business & Investing > Biographies & Primers > Inspiration
2Books > Subjects > Business & Investing > Careers > General
3Books > Subjects > Business & Investing > General
4Books > Subjects > Business & Investing > Investing > General
5Books > Subjects > Business & Investing > Management & Leadership > Leadership
6Books > Subjects > Business & Investing > Management & Leadership > Management
7Books > Subjects > Business & Investing > Management & Leadership > Motivational
8Books > Subjects > Business & Investing > Small Business & Entrepreneurship > Entrepreneurship
9Books > Subjects > Health, Mind & Body > Self-Help > Motivational

Reviews - What do customers think about The One Minute Apology: A Powerful Way to Make Things Better?

Shame on you Reviewers !  May 12, 2008
After reading this book for the 2nd time I decide to write a review and was surprised to see so many negative reviews. The art of an apology is just that- an art. It is a learned skill to be crafted and improved over time. Perhaps the reviewers who are looking for more depth, and referring to Blanchard's book as a 'fairy tale' are precisely the folks who need it most. Apologies in both business and personal relationships are intensely important but sorely lacking in our society. Take a deep breath, open your hardened business-like heart, absorb the ideas in this book as fully as possible, and realize you are probably not nearly as good at apologizing as you think you are. I think it starts there.
I'm wondering if these are the same folks who would want more than one recipe for boiling an egg. Know what end result you are looking for and work to perfect it- fairy tale ending. You don't need volumes of research to teach the idea of apologizing. If you can't feel it- it's probably not there.
Great Advice, Wrong Format  Oct 12, 2006
Love the advice. Sick of the story-telling approach.
It's time for Blanchard, et al. to write in a nonfiction format.
Simplistic Not Simple  Nov 29, 2004
This book is more idiotic tripe along the lines of "One Minute Manager" and "Who Moved My Cheese?"

As other reviewers have said, if the authors know so much about apologizing, they should apologize to every reader of their book(s) for wasting time that could have more productively been used waiting for the subway or staring at the wall or something.

It is amazing the number of managers who have been brainwashed into thinking that bedtime stories for six-year olds are "good business reading."
The One Minute Apology: A Powerful Way to Make Things Better  Nov 6, 2004
This was one of the best books that I have ever read. It was so easy to read and it had the most impact on my life of any book that I have read. I am going to give this book to friends and family as Christmas presents.
A Bit Much  Apr 24, 2004
I have enjoyed reading the One Minute Manager series of books and cut my teeth on Ken Blanchard's situational management style in undergraduate school. That said, some of these stories abecoming a bit cliche.

Blanchard does a good job of illustrating how an apology is not effective unless it is coupled with sincere change. The current business environment can use all the ethical advice it can get, so I gave this 4 stars for that. This book is ideal to pass around to co-workers and subordinates that do not normally read and need to receive printed advice in small doses. Serious scholars of management philosophy would be better suited to go elsewhere.

On the plus side, you could easily read this book in the bookstore while waiting for your son to pick out a CD.


Write your own review about The One Minute Apology: A Powerful Way to Make Things Better

Ask A Question or Provide Feedback regarding The One Minute Apology: A Powerful Way to Make Things Better

Item Feedback and Product Questions
For immediate assistance call 888.395.0572 during the hours of 10am thru 8pm EST Monday thru Friday and a customer care representative will be happy to help you!

Help us continuously improve our service by reporting your feedback or questions below:

I have a question regarding this product
The information above is incorrect or conflicting
The page has misspellings or incorrect grammar
The page did not load correctly in my browser or created an error.

Email Address:
Anti Spam Question. To combat spammers we require that you answer a simple question.
What color is the sky?
Leave This Blank :
Do Not Change This Text :

Add This Product Widget To Your Website

Looking to add this information to your own website? Then use our Product Widget to allow you to display product information in a frame that is 120 pixels wide by 240 pixels high.

    Copy and paste the following HTML into your website and enjoy!

Order toll-free weekdays 10am thru 10pm EST by phone: 1-888-395-0572 (Lines are closed on holidays & weekends.)
Customer Service | My Account | Track My Orders | Return Policy | Request Free Catalog | Email Newsletter

Gift Certificates
RSS Feeds
About Us
Contact Us
Terms Of Use
Privacy Policy