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Excelencia en el servicio, La !Conozca y comprenda a sus clientes¡ (Spanish Edition) [Paperback]

By Karl Albrecht (Author) & Bradford Lawrence J. (Author)
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Item description for Excelencia en el servicio, La !Conozca y comprenda a sus clientes¡ (Spanish Edition) by Karl Albrecht & Bradford Lawrence J....

Excelencia en el servicio, La !Conozca y comprenda a sus clientes (Spanish Edition) by Karl Albrecht

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Item Specifications...

Pages   248
Est. Packaging Dimensions:   Length: 9.1" Width: 6.5" Height: 0.5"
Weight:   0.83 lbs.
Binding  Softcover
Release Date   Jan 1, 1998
Publisher   Panamericana Editorial
ISBN  9588017289  
ISBN13  9789588017280  

Availability  0 units.

More About Karl Albrecht & Bradford Lawrence J.

Register your artisan biography and upload your photo! Dr. Karl Albrecht is a management consultant, executive advisor, futurist, researcher, speaker, and prolific author. In his twenty-five-year career he has worked with many kinds of businesses, government, and nonprofit organizations in a wide range of industries world-wide. He has consulted with senior executives and lectured to conferences on all inhabited continents. He is the author of more than twenty books on various aspects of individual and business performance, including Brain Power: Learn to Improve Your Thinking Skills; The Northbound Train: Finding the Purpose, Setting the Direction, Shaping the Destiny of Your Organization; The Power of Minds at Work: Organizational Intelligence in Action; and co-author of the best-selling Service America!: Doing Business in the New Economy, widely credited with launching the "customer revolution" in the U.S. and abroad, which has sold over a half-million copies in seven languages.

He devotes much of his effort to finding and developing promising new concepts for both organizational and individual effectiveness. His research and development activities have spanned a wide range of issues, from individual creativity all the way to corporate strategic vision. He is widely regarded as a key thought leader in the field of emerging strategic business issues. He can be contacted at

Karl Albrecht currently resides in San Diego, in the state of California. Karl Albrecht was born in 1941.

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Product Categories

1Books > Subjects > Business & Investing > General
2Books > Subjects > Business & Investing

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