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My Sister's a Barista: How They Made Starbucks a Home Away from Home (Great Brand Stories series) [Paperback]

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Item description for My Sister's a Barista: How They Made Starbucks a Home Away from Home (Great Brand Stories series) by John Simmons...

Insight into Starbucks's rise to worldwide recognition is given in this tale of marketing success. From three college friends' dreams of coffee beans to the cafs that are open on nearly every street corner, Starbucks has grown immensely with three new shops opening every day across the world. Full of interesting facts about the coffee giant, the book includes a rare interview with CEO Howard Schultz.

Each title in this series features an in-depth, biographical look at one of today's top brands, such as Guinness, Adidas, and Starbucks. The brands included have all established themselves not only as financial successes but also as cultural icons. The storytelling style and eye-catching design of the books make learning about these innovative brands stimulating and enjoyable.

Promise Angels is dedicated to bringing you great books at great prices. Whether you read for entertainment, to learn, or for literacy - you will find what you want at!

Item Specifications...

Pages   192
Est. Packaging Dimensions:   Length: 6.69" Width: 5.12" Height: 0.79"
Weight:   0.44 lbs.
Binding  Softcover
Release Date   Apr 1, 2005
Publisher   Cyan Communications
ISBN  1904879276  
ISBN13  9781904879275  

Availability  0 units.

More About John Simmons

Register your artisan biography and upload your photo! Simmons for more than fifteen years was associated with the reference work Current Biography.

John Simmons currently resides in Brooklyn, in the state of New York.

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Product Categories

1Books > Subjects > Business & Investing > Biographies & Primers > Company Profiles
2Books > Subjects > Business & Investing > General
3Books > Subjects > Business & Investing > Marketing & Sales > Marketing > General
4Books > Subjects > Business & Investing > Marketing & Sales > Sales & Selling > Management
5Books > Subjects > Cooking, Food & Wine > Drinks & Beverages > Coffee & Tea

Reviews - What do customers think about My Sister's a Barista: How They Made Starbucks a Home Away from Home (Great Brand Stories series)?

GREAT BOOK  Jul 20, 2008
I think this is a great book that gives not only the story of starbuck's as a store, but it also narrates how the company's philosophy of the company was established giving it's added value service.
Highly recommend for anyone who works on marketing or communications related areas.
Depends what you are looking for  May 5, 2008
I love all things Starbucks which is why I purchased this book.

I was under the impression that this story would be a diary type book, complete with juicy stories of interactions and goings on at Starbucks.

This was not the case. This book is basically loaded with all types of information (business-wise mainly) on Starbucks, coffee, and the industry in general. There are some great photographs of various Starbucks stores in various cities in the world.

This book is interesting if you are looking for dry facts. If you are looking for anecdotes, cute stories or juicy gossip, this is not the book for you.

However, having said that, it is obvious that the author was painstaken about his research and certainly took his subject matter to heart.
Excellent book!  Jun 8, 2005
This book can be finished in a day! I simply couldn't put it down. It's written as a story so you get quickly pulled into the storyline to find out the end. Although, you already know the ending...Starbucks is one of the most admired brands and successful companies ever known.

So how did they do it? This book answers this question and more. What I enjoyed about the book is that it opened the door to the heart and soul of Starbucks to reveal their evolution and foundation. As I prepare my business plan, this book has been more helpful to me than typical business plan books. A lot of times those books provide heartless examples of companies. Sure you've got a great idea for a product or service, but how do you translate that into a brand? What is in the best interest for your customer? After all, Starbucks just sells coffee and coffee related products - nothing extravagant alone, but the mystical & romantic experience surrounding their coffee is a distinctive brand that is difficult to match.

This book answers the Who? Where? When? Why? How? of the Starbucks development - their trials, errors and commitment to their beliefs. The concepts discussed in the book are things that I feel touch every business, yet this book provides consistent examples of how to address them.

Concepts such as:-
-Growth & development
-Why you don't have to franchise to be successful brand
-Rewarding customers by first rewarding employees ("partners") and suppliers
-Turning down profitable alternatives if it sacrifices the customer's overall experience or a partner's view of the company

I must admit I have not read "Pour your heart into it" so I can't comment on any similarities/differences between the two books. What I can say is that if you are interested in creating a world-class company and want to learn how to infuse your company with a soul (rather than focusing on your product development) to ensure success, then this is your book!

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