Item description for IT Services Procurement Based on ISPL: A Pocket Guide by Jan van Bon...
Covering IT Services Procurement Best Practice based on the European ISPL methodology, and IT service procurement. The approach is designed to be adapted to suit all procurements, large or small, helping to structure and control procurements and offering multiple management instruments and practical guidelines.
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Studio: Van Haren Publishing
Est. Packaging Dimensions: Length: 6.06" Width: 4.02" Height: 0.39" Weight: 0.26 lbs.
Release Date Jun 30, 2005
Publisher Van Haren Publishing
ISBN 9077212507 ISBN13 9789077212509
Availability 0 units.
More About Jan van Bon
Jan van Bon, founder of the IT Service Management Forum in the Netherlands, is chief editor of ITSMF publications and currently manages ITSM PORTAL, the only Internet portal on IT Service Management.
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ISPL in a nutshell Dec 27, 2007
The European Information Services Procurement Library (ISPL) is a framework the describes the acquisition and management of service provision. The scope of ISPL can cover managed services or even system development projects.
This pocket guide manages to squeeze all the primary elements of the framework in an easy to read and understand text.