Item description for ISO 9001: 2000 - A Workbook for Service Organisations (Trade Support Institutions) by International Trade Centre...
This Workbook presents a set of questions, checklists and planning guides, to be used as a tool for streamlining the internal process of conformance to the ISO 9001:2000 standard, by professional service firms in developing countries. The Workbook provides an overview of ISO 9001:2000 as an international quality management framework; focuses on internal decisions, discussions and the planning needed in applying ISO 9001:2000 concept, and for creating the necessary quality management system in a small service firm.
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Studio: International Trade Centre
Est. Packaging Dimensions: Length: 0.5" Width: 8.25" Height: 11.5" Weight: 0.76 lbs.
Release Date Oct 20, 2006
Publisher United Nations Publications
ISBN 9291372862 ISBN13 9789291372867