Item description for Total Quality Management: An Executive Guide to Continuous Improvement by Hubert K. Rampersad...
Total Quality Management (TQM) is a journey towards improvement, guiding you through a continuous reassessment of yourself, your work and your organization. The author demonstrates how to improve your daily workload in order to create a quality product, control costs, and foster customer loyalty. Not only does this give your organization an edge in a competitive business environment, it also helps you grow and excel. Rampersad guides you through the effective use of problem-solving tools and helps you apply the quality improvement process in all aspects of your work. The book`s modular, practical and integral approach will appeal to today`s busy manager. All aspects of Total Quality Management are clearly, concisely, and didactically described, illustrated by a wealth of real world examples.
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Est. Packaging Dimensions: Length: 9.3" Width: 6.3" Height: 0.7" Weight: 0.9 lbs.
Release Date Mar 1, 2001
ISBN 3540679677 ISBN13 9783540679677
Availability 113 units. Availability accurate as of May 23, 2017 04:51.
Usually ships within one to two business days from La Vergne, TN.
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More About Hubert K. Rampersad
About the author Dr. Ir. Hubert K. Rampersad is an international consultant in the field of industrial engineering, industrial automation and robotics. He received his BSc. degree in Mechanical Engineering from Enschede Polytechnic (The Netherlands) and a MSc. degree in Mechanical Engineering from Delft University of Technology (The Netherlands), where he specialised in industrial automation and robotics. He received his PhD degree in 1993 in industrial Engineering and Management Science from Eindhoven University of Technology (The Netherlands). He has been involved in several projects dealing with concurrent engineering, logistics and industrial automation. He is also the author of about 30 technical articles.
Hubert K. Rampersad has an academic affiliation as follows - Eindhoven Univ. of Technology, The Netherlands Eindhoven University of.