Item description for Crisis Leadership by Gene Klann, Patricia Nelson Limerick, Claire Cassidy, Byron E. Shafer, Penny Oliver, Robert Silverberg & Raymond E. Feist...
Nothing tests a leader like a crisis. The highly charged, dramatic events surrounding a crisis profoundly affect the people in an organization and can even threaten the organization's survival. But there are actions a leader can take before, during, and after a crisis to effectively reduce the duration and impact of these extremely difficult situations. At its center, effective crisis leadership is comprised of three things--communication, clarity of vision and values, and caring relationships. Leaders who develop, pay attention to, and practice these qualities go a long way toward handling the human dimension of a crisis. In the end, it's all about the people.
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Est. Packaging Dimensions: Length: 0.25" Width: 5.5" Height: 8.5" Weight: 0.32 lbs.
Release Date Sep 30, 2000
Publisher Center for Creative Leadership
ISBN 1932973702 ISBN13 9781932973709
Availability 0 units.
More About Gene Klann, Patricia Nelson Limerick, Claire Cassidy, Byron E. Shafer, Penny Oliver, Robert Silverberg & Raymond E. Feist
Gene Klann is a senior member of the training faculty at the Center for Creative Leadership (CCL) in Greensboro, North Carolina. Prior to joining CCL, he was founder and president of Leadership International, an organization specializing in human relations, training, coaching, and management consulting.
The CENTER FOR CREATIVE LEADERSHIP is a nonprofit educational institution with international reach whose mission is to advance the understanding, practice, and development of leadership for the benefit of society worldwide. From its campuses in Greensboro, North Carolina; Colorado Springs, Colorado; San Diego, California; Brussels; and Singapore, it conducts research, produces publications and assessment tools, and offers a variety of educational programs. The Financial Times has ranked CCL among the world's top 5 providers of executive education. For more information, visit CCL's Web site at www.ccl.org.