Item description for Communication Highwire: Leveraging The Power Of Diverse Communication Styles by Dianne Hofner Saphiere...
World-class intercultural trainers share their strategies, techniques and most importantly their tools for teaching how communication styles affect group success. Learn how to leverage staff diversity in the modern workplace.
Increasing mobility, globalization, entrepreneurialism, access to information and freedom of choice ensure that no matter where we live or what we do, we deal with people using a wide variety of communication styles every day. At work, in the grocery store and at home, face-to-face, on the phone and online, miscommunication is costly in terms of wasted time, frustration and error. Diversity presents such rich opportunities, yet too often we find ourselves managing around it, compensating for and feeling stymied by it. The wealth of practical tools in this book will enable readers to better understand the intentions of the key people in their lives and will give them a step-by-step approach for making the most of differences. This book is designed to help managers, team leaders, community leaders, educators, trainers and organization development facilitators to help their respective audiences overcome frustration and save time and money---by realizing the opportunity presented by diversity. By using the tools presented in this book readers can leverage communication style differences for successful outcomes.
Communication Highwire includes: * A training program between covers. Many of the tools the authors use in their practice are here: an at-a-glance overview of the key "differences that make a difference" in cross-cultural communication, more than 30 activities with all the handouts---ready to go with minimal preparation. * Over 50 stories about everything from international business and politics to community development and interactions between friends and family members provide opportunity for the reader to apply the content to his or her own life.
This is the first book to take the study of communication past superficial descriptions of different styles (e.g. direct vs. indirect) and demonstrate how to understand and use communication style differences for productivity and satisfaction.
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Est. Packaging Dimensions: Length: 9.1" Width: 7" Height: 1" Weight: 1.2 lbs.
Release Date May 24, 2005
Publisher Intercultural Press
ISBN 1931930155 ISBN13 9781931930154
Reviews - What do customers think about Communication Highwire: Leveraging The Power Of Diverse Communication Styles?
A new dimension to styles and values Feb 7, 2006
I put this book to immediate use with an intercultural consult I did, with a company whose [mostly American] employees work with a very international clientele. The structure of adding contextual factors to the analysis of styles and values added a lot of depth to the discussion and people could really get it.
Make The Highwire a Less Scary Place to Be Jan 18, 2006
There are many books written about communications styles, but none quite like this one. Written by intercultural experts who are also educators, this book goes far beyond the basics of differences in how people communicate. It provides an organizational yet personal roadmap to get a real handle on diversity and how to create greater value from the collaboration of a diverse group of people.
The book uses some unique observation tools to help the reader use the concepts being learned, and it is sprinkled full of stories that illustrate their points exceptionally well.
Perhaps most unique though are the 26 exercises designed for use by individuals or groups to help them do what the subtitle of the book promises - Leverage the power of diverse communication styles.
The authors, in the introduction say more about the very appropriate subtitle, "the subtitle ... reflects our conviction that individuals and groups can benefit greatly when communication style differences are understood, respected, and utilized appropriately."
If you are a leader of diverse groups or a trainer of facilitator, this book belongs in your library. If you are individual ever striving to communicate more effectively with everyone you come in contact with, this book will help you on this journey as well.
A Real Contribution Sep 23, 2005
I think this book makes an important contribution to the field of intercultural communication. It fleshes out the concept of communication style and emphasizes its importance in face-to-face intercultural interactions. The book's concepts are illustrated with interesting and detailed case studies from the authors' extensive experience with multicultural organizations.
The concepts might be a bit complicated, but not so much so that serious readers can't absorb and use them.
The authors use the engaging metaphor of a circus to tie their ideas together and help the reader follow the flow. This keeps the book from reading like a textbook; rather, it is engaging and thought-provoking throughout.
Finally, I couldn't tell from the writing that this was a book written by three different individuals. It has a uniform style and tone that's not common in books written by more than one person.
Intercultural communication Sep 20, 2005
I am an international consultant and usining this book as a training tool with my clients. The stories and circus metaphors are very creative and interesting. This makes the book not only a tool I can use for work but also an enjoyable read.