Item description for Customer and Patient Care by Daniel Farb...
This title is part of the UniversityOfHealthCare/ UniversityOfBusiness Interactive Training Library, which offers authoritative, clearly written material in an interactive form for better comprehension and documentation of completion. This course teaches how to handle customer and patient situations. Healthcare staff have to deal with the special demands of both. The course structure is many short suggestions and principles followed immediately by interactive questions and applications. The simple structure makes it possible for busy healthcare workers to log in and benefit from short, self-contained units, and practice how they would respond to a situation. It is helpful for those outside of healthcare as well. Estimated time: 2-3 hours. 143 pages. You must have Internet Explorer 4.0 or higher running on your computer. Supported operating systems are Windows 95, 98, 98 SE, ME, 2000, or XP. You will need Internet access to e-mail us your unique key and receive a password key. License is for one user on one computer.
Promise Angels is dedicated to bringing you great books at great prices. Whether you read for entertainment, to learn, or for literacy - you will find what you want at promiseangels.com!
Est. Packaging Dimensions: Length: 5.5" Width: 4.8" Height: 0.4" Weight: 0.15 lbs.
Release Date Aug 20, 2003
ISBN 1932634517 ISBN13 9781932634518