Item description for Customer Service (The Contemporary Art of the Novella) by Bruce Benderson...
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In this devilish satire by one of France's most audacious social commentators, a man gets a state-of-the-art cellphone that, in spite of himself, he falls in love with. It really does seem as if it's going to make his life easier.
Except then he loses it. Luckily, he's a preferred customer, which is supposed to make it easy for him to get a replacement.
And so begins a long, fiendish descent down the rabbit hole known as "customer service." But our hero is determined to stay on the line...to outwit the phone menus...to outwait the hold muzak...to talk to the head of customer service, who wrote to him that all he needed to do was call, and he would be able to get bak that time-saving convenience that made his life so much simpler...
The Contemporary Art of the Novella series is designed to highlight work by major authors from around the world. In most instances, as with Imre Kertész, it showcases work never before published; in others, books are reprised that should never have gone out of print. It is intended that the series feature many well-known authors and some exciting new discoveries. And as with the original series, The Art of the Novella, each book is a beautifully packaged and inexpensive volume meant to celebrate the form and its practitioners.
"…the recent financial collapse helps make this novella more relevant than ever. [It] is an entertaining book and yet another example of the great work Melville House is doing in their Contemporary Art of the Novella series." —Three Percent
Praise for Benoît Duteurtre's The Little Girl and The Cigarette
"What I admire most about The Little Girl and the Cigarette: the clarity with which this novel unmasks the fundamental stupidity of our modern world; the black humor that transforms horror into a fascinating danse macabre." —Milan Kundera
"(Duteurtre) is a cultural bomb thrower." —International Herald Tribune
"The novel goes down swinging—it gets its excited jabs in at everything from the nanny state to the way that children rule the adult world like tiny tyrants." —Paul Constant, The Stranger
"A fascinating...fable of the terrifying power of public opinion." —Bookslut
"Duteurtre suggests that our obsession with children is pure narcissism—we outlaw our freedoms not because we love children but because we want to be them. And when we rebel, we do it because we long for the reassurance that having boundaries gives. It is maddening to watch this bureaucrat refuse to acknowledge his own childish behavior—like puffing secretly upstairs in a relative's nonsmoking home—as he rails against everyone else. On one hand, you empathize with his fight for personal liberties. On the other, you wish he'd just grow up and behave. Ultimately, he comes off as whiny, self-absorbed and unsympathetic. But this is precisely the point: We can see him no other way." —Karrie Higgins, The Los Angeles Times
"As an unfiltered hit of misanthropy, the book goes down strong and bitter, leaving behind a craving for more." —David Ng, The Village Voice
"How did a small French novel beat the odds to become a quiet cult hit in Chicago?" —Time Out Chicago
"Both funny and unsettling." —Chicago Reader
"A joy to read, as much as it is alarming." —Le Monde
An anarchic and controversial figure in France, Benoît Duteurtre became a writer after Samuel Beckett praised his early work. Duteurtre went on to write 10 novels and win the coveted Prix Medici, and has been acclaimed by Milan Kundera and media philosopher Guy Dubord alike. The great-grandson of French President René Coty, Duteurtre is also the host of his own TV talk show, “Astonish Me, Benoit." His work has been translated into thirteen languages. This is his first book to be translated into English.
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Est. Packaging Dimensions: Length: 6.8" Width: 5" Height: 0.5" Weight: 0.2 lbs.
Release Date Jul 8, 2008
Publisher Melville House
ISBN 1933633522 ISBN13 9781933633527
Availability 2 units. Availability accurate as of Jan 21, 2017 09:02.
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More About Bruce Benderson
Novelist, translator, and essayist Bruce Benderson is the author of a memoir, "The Romanian: Story of an Obsession", winner of France's prestigious Prix de Flore in French translation, and "Pacific Agony" (Semiotext(e), 2009.)
Reviews - What do customers think about Customer Service (The Contemporary Art of the Novella)?
A Sep 12, 2008
Duteurtre's seemingly simple treatise on the negative effects of technology in today's world slowly reveals its layers in small increments. The unnamed protagonist lets loose his frustrations on the encroaching field of electronics with skillful comparisons of old-world ideas juxtaposed with modern innovations. His angers and concerns absolutely echo the sentiments that many people feel today in an age of fast-paced living. The second half of the novella slides eerily into surrealism, with the character of Leslie Delmare seemingly representing the narrator's conscience, with a personality that both intrigues and clashes with his own. A present-day 1984, this glimpse into a world just like ours, yet slightly off-kilter, shows us our future if we don't slow down. Not quite dystopian, yet not quite real life, Duteurtre's metaphors serve as a testament that will allow later generations to see how society dove into the technology craze with gusto, and not enough caution.