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The Big AHA!: Breakthroughs in Resolving and Preventing Workplace Conflict [Hardcover]

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Item description for The Big AHA!: Breakthroughs in Resolving and Preventing Workplace Conflict by Bill Wiersma...

Too many people unknowingly become wed to an uncomplimentary view of someone, believe theyre right about it, and invest their most valuable energies ensuring the validity of their view. This ground breaking book provides an invaluable process for recognizing this all-too-common phenomena. Wonderfully introspective, the book provides an invaluable life-lesson to any business professional desiring to improve their business relationships.

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Item Specifications...

Pages   306
Est. Packaging Dimensions:   Length: 9.1" Width: 6.1" Height: 1"
Weight:   1.35 lbs.
Binding  Hardcover
Release Date   Feb 15, 2006
Publisher   Ravel Media, LLC
ISBN  1932881107  
ISBN13  9781932881103  

Availability  0 units.

More About Bill Wiersma

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Product Categories

1Books > Subjects > Business & Investing > Business Life > Organizational Behavior
2Books > Subjects > Business & Investing > Business Life > Workplace
3Books > Subjects > Business & Investing > General
4Books > Subjects > Professional & Technical > Business Management > Organizational Behavior

Reviews - What do customers think about The Big AHA!: Breakthroughs in Resolving and Preventing Workplace Conflict?

A must-read for business and interpersonal success  Sep 17, 2006
Bill Wiersma has written a very compelling and insightful book. I know I will be referring back to many marked pages to help me work through some particularly challenging work project scenarios, some of which I used to think were primarily driven by other people's behaviors. But now I can see how my biases contributed to the problem and, at times, the onus was all mine (horrors). Thanks for shedding some very important light on these aspects of emotional intelligence.
The Big Aha  May 2, 2006
The Big Aha deals with a destructive element in relationships and business that is much more prevalent than many of us care to admit. Reading this book was truly an "AHA" moment for me personally. The book helped me gain a whole new perspective on difficult work situations that previously I had assumed were outside of my control. On the contrary, I realized I was part of the problem. I was guilty hands down of what Wiersma identifies as "Telescoping". With this concept now clear in my mind, I realized that in situations where I had to deal with difficult colleagues, I was contributing to the problem by focusing only on facts, behavior and results that confirmed my earlier conclusions, suspicions and prejudgments. By applying the suggestions outlined in Wiersma's book, I have been much more effective in dealing with challenging team situations, subordinates, peers and direct reports. Many thanks to Bill for compiling such an illuminating book. I recommend this book highly to anyone who wants to be a more effective leader, team member, friend or spouse.
The BIG AHA  May 2, 2006
This is a "what they didn't teach you in MBA school" type of book. Extremely valuable for students learning how to resolve and prevent workplace conflicts, but perhaps the Big AHA is best understood by those that can draw from real life experiences. I found myself saying the next time I recognise this situation I'm going to shift my thinking. Thanks BIG AHA
AHA, a PRACTICAL guide to Workplace Conflict  May 1, 2006
What is special about Wiersma's book is the thoughtful way that he examines the nature of human conflict, and then the very useful ideas he presents to keep conflict from happening in the first place. Highly readable and worthwhile!
The Big "Thank You"  May 1, 2006
Bill Wiemersa has tackled some of the most destructive tendencies found throughout corporate America. The concept of "telescoping" not only applies in business relationshps, but I found that I also telescope many personal relationships. I predict this book and the concepts found in its pages will guide teachers, students, managers, executives, employees, spouses, siblings, coaches, politicians and ministers for many years to come. Can't wait to read the follow-up to The Big AHA.......

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