Item description for Think Like Your Customer, 4-cd set: A Winning Strategy to Maximize Sales by Bill Stinnett...
Overview A powerful new approach for dealing with one's customers explains how to connect with clients and how to build enduring, profitable relationships, offering a range of essential tools and strategies for identifying a customer's objectives. Book available.
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Est. Packaging Dimensions: Length: 1.25" Width: 5.25" Height: 7.5" Weight: 0.4 lbs.
Release Date Dec 25, 2006
Publisher American Media International
ISBN 1933309288 ISBN13 9781933309286
Availability 0 units.
More About Bill Stinnett
Bill Stinnett is the president of Sales Excellence, Inc. and is a highly sought-after speaker, trainer, and consultant in marketing, sales, and business profitability. His clients include General Electric, Microsoft, Verizon, EDS, and American Express.
Reviews - What do customers think about Think Like Your Customer, 4-cd set: A Winning Strategy to Maximize Sales?
These CDs need to be part of your selling library! May 18, 2007
I have listened to virtually every book available on the topic of selling. Rating the best: Second place is anybody's guess, but 1st place is Bill Stinnett's, and his alone!
Bill Stinnett does a masterful job of taking the listener through the keys to "thinking like your customer". As evidenced by the tremendous response to his book "Think Like Your Customer", the content represents a rearranging of one's approach to selling -- in fact, it begins with thinking about buying. The steps in your selling process matter not, in the end. The key to success lies in the steps your customer takes in their buying process, and what you can do to help them take those steps.
If you're ready to commit to success, this should remain on the top-shelf of your sales library, to be listened to and re-listened to again!
good for an overview Mar 12, 2007
the program is alright but it drags in its presentation. Some of the points made are very limited in their application. the presenter is focusing this product specifically in the B to B arena.