Item description for Business Process Change Management: ARIS in Practice by August-Wilhelm Scheer, Ferri Abolhassan, Wolfram Jost, Mathias Kirchmer & August-Wilhelm Scheer...
Today's business environment is constantly changing: New customer requirements or products, an evolving competition, new IT solutions like EAI or web services, outsourcing opportunities or changing legal requirements are just a few reasons for this change. Therefore enterprises have to ensure an efficient and effective change management in order to stay competitive and survive on the long term. This is a precondition toachieve and maintain business process excellence.
The book defines business process change management as information, communication, and training that enable people to make change and improvements happen. It shows using case studies from organizations like American Meter, the US Navy, or Amway how this change management is applied in practice using a framework like the ARIS House of Business Process Excellence or software tools like the ARIS Toolset.
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Est. Packaging Dimensions: Length: 0.75" Width: 6.5" Height: 9.75" Weight: 1.3 lbs.
Release Date Apr 28, 2003
ISBN 354000243X ISBN13 9783540002437
Availability 0 units.
More About August-Wilhelm Scheer, Ferri Abolhassan, Wolfram Jost, Mathias Kirchmer & August-Wilhelm Scheer
Scheer from the University of the Saarland, Saarbrucken, Germany